Solving the Need
for Easier Access to Public Information

Citizens across America are demanding more transparency, easier, faster and more convenient access to information and records from their local governmental than ever before. Add the impact of COVID-19 social distancing protocols limiting in-person interactions, the need for safe and secure remote access to local government services has become even greater. Not only for the welfare of a city’s citizens, but also for their staff.

This new normal is the inspiration for the creation of SAIRA. Created by EdgeSoft, Inc., a software solutions company with over 20 years’ experience working with state and local government agencies across the United States, SAIRA is a multi-faceted search tool designed to deliver safe and immediate access to public information and records remotely to citizens directly from their city’s own website.

SAIRA utilizes a unique Business Intelligence technology engineered specifically for local government use. Requesters enter in a few key words and SAIRA goes to work, quickly searching all key public access city databases. Requestors are able to narrow the results through filters, instantly receiving a comprehensive list of related responses. Requestors can then review, download or print any of the documents. If they can’t find the information or records they are seeking, an automated public record request link becomes available.

The outcome, immediately transparent, real-time results available directly to citizens without the hassle or concerns of going into city government agency offices. Improving agency efficiencies, reducing costs and protecting staff from the hazards of in-person interactions. The city’s website becomes a “Virtual City Hall” for their citizens, available 24/7.